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Tips for long-distance property management in London

Given the cultural and historical ties with the UK and many avenues for migration opening up, coupled with London’s robust track record as a property hotspot, Hong Kongers find multiple benefits in investing in the UK capital. However, buying a property is only half the job done. Managing a London property as a profitable asset requires strategy and skills that a seasoned expert can help you with.

Royal Gateway North Acton Corner-view

To avoid remote property management challenges such as language barriers, time zone differences, and legal and logistic hassles, we have set up a one-stop solution to all your buying, letting and property management requirements in Europe’s most visited city. In this blog, we will share some practical and effective tips for managing your London property from Hong Kong like a pro.

Engage a reliable property management company

property management company

Your property manager is your partner and advisor for a successful journey as a long-distance property investor. They will usually possess expert knowledge about the legal frameworks and local insights about diverse neighbourhoods and upcoming developments. They can also help with post-sale services such as tenant searches, rent and deposit collections, maintenance and repairs to support you every step of the way.

To make your investment journey as hassle-free and smooth as possible, we have a dedicated team in Hong Kong with multi-lingual skills. We can work as per your time and convenience and bring a full range of services to maximise your investment potential. Be it any part of London, our 21 branches, supported by 15 international offices and backed by over 60 years of experience, are at your service.

Establish clear and consistent communication

Clear and consistent communication by property manager

Proactively communicating with your property manager is vital as a long-distance owner in London. Efficient property managers ensure they are available across channels such as email, phone and even video calls to support you. With regular updates and status reports, you can stay informed about the physical condition and rental performance of your property.

Additionally, we can also help you maximise your rentals by arranging furniture and dressing solutions that make your property stand out to potential tenants. Our sister company, InStyle Direct, provides bespoke furniture packages to suit different property types and budgets. We can also ensure a comprehensive interior design solution that includes complete refurbishment and window dressing as required.

Leverage technology to the fullest

For long-distance property owners in London, technology can play a crucial role in staying up to date about several aspects of property management. From tracking rent payments to generating performance reports and maintaining records, there are property management software to make your life easy. Smart home devices, such as security systems and smart thermostats, come with remote controlling features, providing peace of mind to property owners thousands of miles away.

Multiple expertise is required to maximise the value of your London property. From pre-tenancy snagging and handover to post-tenancy inventory and everything in between, here’s a list of all our services.

1. Pre-tenancy preparation

This includes complete snagging and handover for new builds, while for already existing properties, refurbishment, repairs and furnishing solutions are arranged.

2. Tenant checks and agreements

With London’s high rental demand and our vast repository of tenant profiles, we can find quality tenancies for your property in just a few days. We follow it up with thorough background checks and a transparent agreement process.

3. Legal compliance

There are many legislations, including safety certificates and licences for a property before renting it out. We ensure all compliances are adhered to.

4. Deposit and rent collections

We have a timely and organised process of collecting and registering tenancy deposits as per the current legislation. We will also collect the rent and make payments to your account as per the rent due date.

5. Vacant property management

Security of vacant properties can be a concern for remote landlords. We visit your property regularly and ensure it is maintained to the highest standards.

6. Repairs and maintenance

Our vast experience has helped us establish connections with trusted contractors across London. Whether a minor fix or a major repair, we cater to all your property needs.

Arrange regular property inspections

Being a proactive remote landlord means staying up-to-date about your property’s physical condition and ensuring it is well maintained to generate consistent income. For this, you need to coordinate with your property management team regularly and seek updates about your property. Our responsive team is available to connect at your convenience and provide you updates along with photos, videos and other detailed reports about the performance and condition of your property. This practice will help you identify if any repair or maintenance work is required and take prompt action to avoid penalties or potential risks to your property.

Stay informed and network with local professionals

Expert advice

Rules and regulations laid down by the government and local councils ensure that your property is secure and the tenants residing there are safe. From checking your tenant’s right to rent and ensuring your property has the requisite energy performance and other safety certificates, you will need to fulfil all the local legislation and compliance requirements. The property licensing process can also vary from one borough to another, adding to the complexities of property management.

An established property management company will have decades of experience, making them experts in managing properties for long-distance investors. You can make the most of their expertise and services to navigate the legal and regulatory landscape for a successful investment journey in London.

Additionally, having strong connections with local professionals, such as reliable contractors, legal advisors, and property experts, will help you stay on top of everything related to long-distance property management. Expertly managing a property in London requires a lot of work, and partnering with a reputed property management company can give you that much-needed on-ground support to maximise the income from your investments.

Whether it is advising you on the most lucrative projects and neighbourhoods to invest in and ensuring all legislation requirements are met, or leveraging technology and providing video updates, managing tenancies, taxation, and more, we can help you through the entire process. Following these tips, will help you on the journey towards successful long-distance property management in the UK capital.

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About the Author

With over 60 years of experience in London market, Benham and Reeves offers a comprehensive one-stop service which includes London property sales (purchase and selling) and full letting and management services to investors. Benham and Reeves Hong Kong SAR office was established in 1995 to provide real estate agency services to Hong Kong buyers, sellers and landlords in regards to all their London property needs.

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